Texas Parks and Wildlife Commission
Public Hearing
February 4, 2002
Commission Hearing RoomTexas Parks & Wildlife Department Headquarters Complex
4200 Smith School Road
Austin, TX 78744
COMMISSION HEARING ROOM TEXAS PARKS AND WILDLIFE HEADQUARTERS COMPLEX AUSTIN, TRAVIS COUNTY, TEXAS FEBRUARY 4, 2002 BE IT REMEMBERED, that heretofore on the 4th day of February 2002, there came to be heard matters under the regulatory authority of the Parks and Wildlife Commission of Texas, in the Commission Hearing Room of the Texas Parks and Wildlife Headquarters Complex, Austin, Texas, beginning at 3:03 p.m. to wit: APPEARANCES: THE PARKS AND WILDLIFE COMMISSION: CHAIRMAN: Katharine Armstrong Idsal, San Antonio, Texas VICE CHAIR: Ernest Angelo, Jr., Midland, Texas John Avila, Jr., Fort Worth, Texas (absent) Joseph Fitzsimons, San Antonio, Texas (absent) Al Henry, Houston, Texas (absent) Philip Montgomery, III, Dallas, Texas Donato D. Ramos, Laredo, Texas Mark E. Watson, Jr., San Antonio, Texas THE TEXAS PARKS AND WILDLIFE DEPARMENT: Robert L. Cook, Executive Director, and other personnel of the Parks and Wildlife Department 3:03 p.m. * * * * CHAIRMAN IDSAL: Good afternoon. We've got – is everyone here? Greetings. The meeting is called to order. Before proceeding with any business, I believe that Mr. Cook has a statement to make. MR. COOK: Madame Chairman, Commissioners. A public notice of this meeting containing all items on the proposed agenda has been filed in the Office of the Secretary of State as required by Chapter 551, Government Code, referred to as "The Open Meetings Law." I would like for this action to be noted in the official record of this meeting. CHAIRMAN IDSAL: Thank you Mr. Cook. The first order of business is the approval of the agenda which we have before us. Is there a motion for approval? COMMISSIONER MONTGOMERY: Move approval. COMMISSIONER RAMOS: Second. CHAIRMAN IDSAL: Motion by Mr. Montgomery, second by Mr. Ramos. All in favor, please say aye. COMMISSION: Aye. CHAIRMAN IDSAL: Any opposed? Hearing none – motion carries. AGENDA ITEM NO. 1. APPOINTMENT OF EXECUTIVE DIRECTOR. CHAIRMAN IDSAL: This brings us to agenda item number 1. Commissioner Angelo, will you please make the presentation? COMMISSIONER ANGELO: Thank you, Madame Chairman. You appointed a search committee last fall and the search committee enlisted the services of Dorothy Drummer to help us in the search for our new executive director. The opening was posted according to state procedures. We received approximately 90 applications, the search committee reviewed those applications and selected the first 10 or so to formally review following which 4 were selected for a personal interview. After the interviews the committee members unanimously recommend to the Commission for your consideration the name of Robert L. Cook to be our new next executive director. And by this Madame Chairman I would move approval of that recommendation. CHAIRMAN IDSAL: Thank you, Mr. Angelo. I would like to amend the motion of appointment of Bob Cook as executive director to be retroactive to February 1, 2002. COMMISSIONER ANGELO: No problem. CHAIRMAN IDSAL: We have a motion. Do we have a second? COMMISSIONER MONTGOMERY: Second. CHAIRMAN IDSAL: Second by Commissioner Montgomery. All in favor. COMMISSION: Aye. CHAIRMAN IDSAL: All Opposed? Hearing none – motion carries. CHAIRMAN IDSAL: Thank you. Mr. Cook. (Applause) MR. COOK: I was much relieved when I heard that there will be no testimony on this particular action item. And I want to say just a few words. First of all, thank you, thank you very much. The committee was very nice to work with and as always Dorothy Drummer was pleasant to work with and I appreciate that. I appreciate your confidence – I'm truly honored to accept this position. I want to say thanks to the staff at Texas Parks and Wildlife Department. We have worked together for many years and through this interim that we have had the last several months – every one of them has done their job, they know what their job is, they've done and done it well and I appreciate that very much. They have been very supportive and with that I say let's go to work. Thank you. CHAIRMAN IDSAL: Thank you, Executive Director Bob Cook. MR. COOK: Thank you. AGENDA ITEM NO. 2. BRIEFING – MANAGEMENT REVIEW UPDATE. CHAIRMAN IDSAL: The next item on the agenda is the briefing on the management review by Mr. Elton Bomer. MR. BOMER: Thank you very much Madame Chairman and members of the Commission. It's a pleasure to be here and with you today, I have with me the two members of my project team, T. C. Mallett and Sidney Hacker. I want to introduce – I think most of you have met them, but Mr. Watson, I don't think you have met them and I'm pleased to have them here with me today. Bob congratulations to you and congratulations to the Commissioners for making – I think – a very, very good choice and I took want to thank the staff for the cooperation that we've received so far -- it has been very good. They're very dedicated, they're very cordial in our working relationship and that makes it much easier and I appreciate it. We completed our background work on fees and I think you and the staff did an excellent job with the decision you made on that. -- in our initial look at fees, I think it showed the executive staff and us including the CFO, that you're currently not receiving adequate management reports with respect to revenue, expenditures, and budgets. And I think a correction would probably be in order with that and I think we can get that done. With respect to the state auditor's report we expect to have our response completed by the end of February. And our goal is to identify and to recommend the best solutions to problems raised in the auditor's report. In addition, Madame Chairman, we propose that we look at the last three audit reports that have been provided 1995, 1998, and 1999 from the state auditor concerning management controls of the department – state park system audit, and the catalog operations audit. We've interviewed the staff and others on the auditor's report including Bob Parker of WorldCom and the Comptroller's Office – several people down there in the treasury division and the financial management division as well. With respect to the staff certainly all the division directors, Jayna Burgdorf, Terry Lewis and the point-of-sale project and the internal auditor Dennis O'Neal as well as Suzy Whittenton the CFO, and the Chief of Staff Gene McCarty, and the Revenue and Purchasing Section staff as well as other people in the agency. And then we met with Larry Alwin the State Auditor and three top staffers with his department on the Parks and Wildlife audit. You know - - we don't always have to agree with the State Auditor, but we do have to deal with the state auditor. They can be very helpful and I'm saying to you that this not an indictment. I don't think that you should look at it as an indictment at all. That's not the way I look at it. I think it's like an accountant or CPA or an outside auditor telling you that you have a problem. Need to correct it. We've clarified the auditor's concerns and we've explored acceptable solutions with the auditor. So first of all, we are going to recommend that the CFO report progress on the audit correction plan, if our plan is approved, on a periodic basis to the executive director, and to the legislative staffs as well as leadership staffs so that they know that we are taking the audit seriously and we're making corrections and improving the agency. And I must tell you that reconciliation of revenue and expenditures with the Comptroller's Office is a major problem for Parks and Wildlife. In visits with the legislative staffs early on, the questions asked more than one time – why is Parks and Wildlife asking for fee increases before you made the other decision, if you can't reconcile existing revenues? The Department missed the 12/31/01 deadline on dealing with the backlog of unreconciled transactions because it is a big, big problem. There are $380,000 in revenue right now that is not reconciled. And I have to remind you that that is a net figure. There are 50 pages of transactions that get you to $380,000. Some of those numbers are positive numbers, and some of them are negative numbers. That's the middle number. That's the net number. So it's not an issue in my opinion of missing money – it's an issue of credibility. Also there were unreconciled expenditures that we found which was not cited in the auditor's report. It wasn't something they dwelled on, but there are several hundred pages involved here in length with many many transactions. And in a few words our bank balance is simply out of balance. Our bank statement is certainly out of balance and we have to keep it in balance. And if I was in your position, I think I'd be asking for help. Because all you have to do is ask and I think I can get you some help. I think I can get you help free of charge. There are sources that you can use. Let's go the auditor's report findings. The Auditor says – sweep the licensed deputies every three days and this would gain us interest on money as they point out. Probably not as much now as it did a few months ago because the interest rates being so low but it will come back up again. The contracts with vendors specify five days, however. So we can't change the contracts, but we can change the contracts on renewal. We can change it to three days then if we want to or we can change it to less than three days. A decision will be made by staff and I've talked to the executive director about this – and he will have to make a decision. How much is this going to cost us in addition to money with the contractor and how much are we going to gain in interest by sweeping the accounts more often and hopefully not losing any deputies in the process? I don't agree that license sale sweeps violates the 3-day deposit rule as the allegation was in the report. However I thought we should ask for a waiver. I think staff agrees with me. They've done that. I think you'll get the waiver, because I think the Comptroller is going to agree with our assessment on the 3-day rule and I think the auditor will work with us on that as well. Now, with respect to the allocation of the Supercombo money, the various stamp sales. The staff raised allocation to the stamp funds by 8 percent in the year 2000 hadn't been any since, I think, they tried to do the right thing, but I have a suggestion to make you – I made this suggestion to the auditor to see what they thought. My suggestion was that annually the staff should come to the Commissioners, make a presentation on proposed allocations – cause that's based on the survey. They know about surveys – how many people out there are turkey hunting, and how many are interested in white-wing hunting within a reasonable parameters, how many archers that are out there and that sort of thing. And then the Commission could pass a resolution which will empower the staff greatly. And with your resolution it brings a lot of credibility. The auditor likes this idea. You've been appointed by the Governor, you've been confirmed by the Senate, and so your resolution is important to this process. Doing without your resolution is always going to bring questions, but if you do it in open court, like open hearing here, then I think it has a lot of weight to it. We will review our final recommendations on the audit issues with the executive staff and with the state auditor. And with the appropriate legislative leaders and leadership staffs. We are suggesting that Parks and Wildlife staff go with us on those visits. Those are important visits. And then when the Legislature meets again there shouldn't be any contradictions with the state auditor. We should be at one voice and that's when they start regaining that credibility that I've always talked about. We'll likely propose organizational structure changes and examine legal staff organization -- we'll also examine the legal staff organization. Right now it is very decentralized. We'll probably recommend a general counsel. I think a business of this size needs one. We won't do this in a vacuum, we'll be working with the executive staff when we come up with these recommendations. We'll also examine some business practices for improvement. If you would ask me which one – I wouldn't be able to answer all, but I would tell you – I know we looking at procurement cards right now. I think that's kind of out of control. While there are a lot of purchasing agents out there – about everybody is a purchasing agent in the department. Travel advances, petty cash – just to name three areas that we'll take a look at. Now, we're also going to examine long-term obligations of the Department. A lot of money involved -- you have many many worthy projects: the World Birding Center, the River Center, and many many others. I heard a great presentation the other day by Scott Boruff of your organization. He had it on a single piece of paper. The single piece of paper was a 4 by 8 foot piece of cardboard for the wall, but it shows every project up there and how much it's going to cost, and it shows where all the revenues are going to come from and pay for it by source and by quarter. And then it shows where all the expenditures are going to go out by quarter, and what it's going to be for. And it gives you some idea of the time of these projects and it also gives you the expected start dates. Now I know that you're paying attention to these huge and worthy projects because they're very politically charged and believe me they're heavy lifting. But these projects aren't going to happen unless you're involved. I can't tell you how to do them, but I can suggest to you that one of the things that I would do, I think, would be to ask individual commissioners to be assigned to some of these projects so that they can get their attention. You're used to getting things done in your business and your daily work and if you're on point on a particular project – it has a way of moving along better in my opinion. So I'd get people assigned to it. I want somebody worrying about those at night as I tell people in our project team – somebody needs to be worried about this. And I'd like to see that happen if you agree with me. We expect to deliver our final report by the end of March. We're certainly here to help and not to hurt. My contract and pay will end at that time, but my interest won't. I'll be with you in January of 2003 when we go back down to the Legislative Session and I'll follow your implementation schedule with great interest. I want to thank you for the opportunity to work for you and for the opportunity to give you this update today and I'll offer our project team up for any questions that you might have. CHAIRMAN IDSAL: This is a briefing only, but if there is any discussion by the Commission. Ernie is the Chairman of the Finance Committee – so I'm going to turn it over to you Ernie. COMMISSIONER ANGELO: In that capacity as well as a member of the Commission, Elton, I mentioned earlier – in the early part of your presentation that the resources that you could put your hands on to come in and help us with the reconciliation which is certainly something we've been grappling with without a great deal of success as you've pointed out. I think that without question the Commission would welcome that type of assistance. MR. BOMER: I'll be happy to work with the Executive Director in trying to procure some of those. There are several sources that I think that I can use in discussions with friends of mine in the Comptroller's Office – there's a large state agency, the executive director – several thousand people working there, there's a lot of financial expertise that they will be glad to lend to us. In addition to that, I was talking to Jack Martin who runs Public Strategies, a very successful company nationwide - worldwide, if you will, has a lot of financial expertise down at his organization. He's done work for the Department before, he's done pro-bono work for the Department also. And for the University of Texas and other state agencies and he understands the importance of this and offered me some free help there if you chose to ask for it. So we might ask all of them, but we'll get the appropriate help and if you are in agreement with me and Bob's in agreement with me – it won't overwhelm staff because I don't want to – you know -- try to overwhelm them, but if the state can use these folks I think that it would be appropriate and healthy. COMMISSIONER ANGELO: Madame Chairman would there be any objections to doing that since it sounds like a good idea. I think to know the percent. MR. BOMER: Okay, very good. We'll go to work on that then. COMMISSIONER ANGELO: I guess one question that I would have with respect to that just kind of to put things in perspective. As a percentage of the funds that are involved – like a reconciliation is relatively small. Is that correct? MR. BOMER: Right, yes. COMMISSIONER ANGELO: Is this a – reconciliation problem -- with similar agencies I know – none of the agencies are exactly like ours – we are probably more complicated that most, but is this a problem that others have had too or is this something that we stand out in the level of problems? MR. BOMER: You kind of stand out. COMMISSIONER ANGELO: Okay. I wanted to hear that one word of evidence. MR. BOMER: You stand out because you are a fee-based agency. You have lots of funds. You have to deal with fund accounting so you stand out because of that. Most agencies don't have the unique problems that you have. If there were a lot of agencies out there that had your kind of problems then you wouldn't stand out so much. You stand out because even though the numbers are small if I tell you as the chairman of the legislative committee today the number is $380,000 then I'll tell you tomorrow it's $300,000 that sounds like millions to them because they are interested in being able to reconcile – just like you balance your bank statement – they're interested in getting it down to the penny. And so the numbers are small, but the pages are long, we made hundreds and hundreds and hundreds and thousands of transactions and I've seen my bank statement out of balance before by $10.00. That may involve 5 or 6 transactions – some of them pluses, some of the minuses, but that's what happened here. But it's not a problem that's not solvable. I mean this problem is solvable and in a reasonable period of time. December 31st 2001 was not reasonable. Because you missed that deadline I don't think – I'm not indicting anybody. I think that I probably would have missed that deadline too. But I think you can be in a reasonable period of time – it can be fixed. COMMISSIONER RAMOS: Do you -- as part of your report, do you intend to present internal controls that will prevent this from reoccurring in the future – is that part of your analysis on what you intend to present to us? MR. BOMER: We hope that we can get to that level of detail, yes sir. That we can make suggestions and put in place some of our recommendations may be generic – it may be – you have many inputs, for example, in your internal financial system – that internal financial system has to match up with the comptroller's system and because we have four different inputs, for example, in the financial system, one error makes you out of balance with that statewide financial system. Many agencies have automatic entries into the USAS system – the statewide system and yours is not. Our recommendation might include approaching better -- you know, trying to get that done. COMMISSIONER RAMOS: Thank you. CHAIRMAN IDSAL: Mr. Bomer I don't think the Commission has any further questions. I want to thank you and Mr. Mallett and Ms. Hacker for the excellent job you're doing and I think the staff appreciates and understands your concern for the agency and the Commission appreciates that as well. Thank you very much. MR. BOMER: Okay, we're available anytime for you. CHAIRMAN IDSAL: Thank you. MR. BOMER: Thank you. CHAIRMAN IDSAL: Mr. Cook is there any other business to come before this Commission. MR. COOK: No Madame Chairman there's not. CHAIRMAN IDSAL: No further business, I declare ourselves adjourned. REPORTER'S CERTIFICATE STATE OF TEXAS ) COUNTY OF TRAVIS ) I, LORENZA A. ESTRADA, a Notary Public in and for the State of Texas, do hereby certify that the above and foregoing 14 pages constitute a full, true and correct transcript of the minutes of the TEXAS PARKS AND WILDLIFE COMMISSION on FEBRUARY 4, 2002, in the Commission Hearing Room of the Texas Parks and Wildlife Headquarters Complex, Austin, Travis County, Texas. I FURTHER CERTIFY that a tape record was made by me at the time of the public meeting and said tape was thereafter reduced to computerized transcription under my control. WITNESS MY HAND this the 7th day of February 2002. ________________________________ LORENZA A. ESTRADA, Notary Public Expiration Date: 05-23-02 4200 Smith School Road Austin, TX 78744 (512) 389-4814 SWORN AND SUBCRIBED TO ME on this _____ day of ___________, 2002 by Lorenza A. Estrada, a Notary Public for said Department. ________________________________ Dee A. Skelton Commission Expires: 01-31-2004 ADOPTED AND APPROVED this the 4th day of April 2002. Katharine Armstrong Idsal, Chairman Ernest Angelo, Jr., Vice Chairman John Avila, Jr., Member Joseph B. C. Fitzsimons, Member Alvin L. Henry, Member Philip Montgomery, Member Donato D. Ramos, Member Mark E. Watson, Jr., Member