Overview

The Office of Internal Affairs was established in 1991 and is a fact-finding entity with the task of protecting the public, department employees, and the Department through a consistent and thorough investigation process. As codified under Parks and Wildlife Code §11.0174 (PWC §11.0174), The Office of Internal Affairs has original departmental jurisdiction over all investigations of cases alleging criminal conduct 1) occurring on department property; 2) engaged in by on-duty department employees; or 3) engaged in by commissioned officers performing off-duty work related to their official duties. The Director of Internal Affairs reports directly to the Executive Director.

The Office of Internal Affairs will investigate allegations of employee misconduct involving serious violations of policy, incidents involving the discharge of firearms resulting in injury or death, and special investigations assigned by the Executive Director. Investigations are authorized by the Executive Director.

It is also the responsibility of Internal Affairs to provide executive protection and security for TPW Commissioners, the Executive Director and other dignitaries as assigned by the Executive Director. Assistance with internal audits may be provided upon request.

Values

The core values of Internal Affairs, which form the foundation of internal affairs work and conduct, are based on the following principles:

• Ethics
  Uphold the highest possible standards of professional policing.  Perform all duties impartially, without favor, affection, or ill will, and without regard to status, sex, race, age, disability, religion, political belief, or aspiration

• Excellence
  Aspire to the highest quality in all activities; perform to the very best of capacities and exceed expectations

• Integrity
  Act with honesty, honor, and transparency to never compromise the truth

• Professionalism
  Provide a high level of courtesy, fairness, and objectivity

• Respect
  Operate in the spirit of cooperation with team members, employees, partners, and the public with courtesy, compassion, and sensitivity

The Office of Internal Affairs Team

Frequently Asked Questions (FAQs)

FAQ’s PDF

How to File a Complaint

Complaint Investigation and Resolution

PWD-185 TPWD Complaint Form

PWD-1452 TPWD Compliment Form